Inbound Call Center Service Benefits At A Glance


If you want to grow your business, the benefits of inbound call center services will help you in more than just a way. This is not just because an inbound call center is second to none for satisfying customer service needs 7 days a week, 24 hours a day, and 365 days a year, but also because it helps in maximizing return on investments and building loyalty.

Inbound Call Center Service Benefits At A Glance

One of the best things about an inbound call center is that customers of your business can easily and quickly access customized call center services. This would result in marketing profitability and dramatic reductions in operational costs. Not only this, inbound call centers are extremely beneficial to relieve the pressure of attending sales calls so that employees of your business can concentrate on core activities. Moreover, services of these call centers are characterized by maximum efficiency and highest standards of professionalism. By using these services, a growth-oriented business can easily cater to the growing needs of tech-savvy customers who want immediate solutions to their queries and information on products and services before and after making informed decisions. The best part is that management, maintenance, or production risks are covered by market experts in inbound call center services.

If that was not all, you can increase the profits of your business by outsourcing call center operations at a reasonable cost. Secondly, these professional and customized call center services are featured by performance, quality, and productivity and handled by experienced professionals with the required skill sets. It is worthwhile to note here that customization of inbound call center services is a comprehensive concept. These services may include online sales, handling requests, phone services, helpdesk services, credit verifications, telemarketing services, lead generation, and market research. To access these benefits of call center outsourcing, you just need to contact a reputed company that has expertise in technical support, telemarketing, and email or chat support services.

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3 Tips for A Great PowerPoint Presentation


Whether you’re leading the shareholders meeting or lecturing to a class full of ninth graders, you’ll want your PowerPoint presentation to be intelligent and engaging. It’s the only way you can be sure to hold their attention when life offers so many distractions in the form of texts, emails and endless note-passing.

3 Tips for A Great PowerPoint Presentation

3 Tips for A Great PowerPoint Presentation

So what kind of tips and tricks make for a great PowerPoint presentation? If you’re looking for a way to jazz up your slides, here are three ideas.

1: Turn The Pointer Off

Nothing is more annoying than the mouse pointer resting in the middle of the screen. Not only will it distract your audience from the actual content of the piece, but it will also make you look absent-minded and unprofessional.

2: Stick To The Standard Background

A white backgrounds is the default for PowerPoint presentations, so many people believe they have to change its hue to be different or cutting-edge. Then they mess it all up with searing colors and badly contrasted text. Stick with the classic white background; it’s timeless for a reason.

3: Use Graphics Liberally

The human eye is more naturally drawn to pictures rather than words. Take advantage of this evolutionary quirk by loading your slides with photos, charts, infographics and other kinds of visually interesting images.

These are just three tips for a world-class PowerPoint presentation. For additional help, or if you’ve already created your presentation and are looking for suggestions and improvements, contact professional PowerPoint designers like the ones at eSlide.com.

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Credit Suisse Plead Guilty To U.S. Criminal Charge


Swiss bank Credit Suisse will pay a $2.5 billion fine to authorities for helping Americans evade taxes. The bank became the largest bank in 20 years to plead guilty to a U.S. criminal charge, said Attorney General Eric Holder.

Credit Suisse

The bank however escaped the worst punishment and its top management will stay in place. The New York state bank regulator said it had decided not to revoke the bank’s license in the state. It was remarked by U.S. prosecutors that Credit Suisse helped clients deceive U.S. tax authorities by concealing assets in illegal, undeclared bank accounts for decades and more than a century ago in one case. “This case shows that no financial institution, no matter its size or global reach, is above the law,” Holder said at a news conference in Washington.

To settle the matter, Credit Suisse will pay financial penalties to the U.S. Department of Justice, the Internal Revenue Service, the Federal Reserve and New York’s banking regulator, the New York State Department of Financial Services. The bank had already paid just under $200 million to the Securities and Exchange Commission.

“We deeply regret the past misconduct that led to this settlement,” Credit Suisse Chief Executive Brady Dougan said in a statement. “We have seen no material impact on our business resulting from the heightened public attention on this issue in the past several weeks,” he said.

The second biggest bank of Switzerland will take an after-tax charge of 1.6 billion Swiss francs ($1.79 billion) in the second quarter, it said.

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Wall Street Falls For Second Day


On Thursday, US stocks fell to give the Dow and the S&P 500 their worst declines in more than a month after Wal-Mart results disappointed and small-cap shares extended their retreat.

Wall Street Falls For Second Day

The Russell 2000 index .TOY of small-cap stocks lost 0.7 percent, down more than 10 percent from its early March record close of 1,208.65. Stocks are “starting to form a little bit of a ceiling,” said Uri Landesman, president of Platinum Partners in New York.

“The small caps have really been selling off, and I think you’re continuing to see a rotation out of anything the market considers riskier.”

The decline in the Russell 2000 raised concern about the strength of the broader market with the Dow and the S&P 500 near record highs.

The Dow Jones industrial average .DJI fell 167.16 points or 1.01 percent, to end at 16,446.81. The S&P 500 .SPX lost 17.68 points or 0.94 percent, to 1,870.85. Both posted their biggest daily percentage declines in slightly more than a month.

The Nasdaq Composite .IXIC dropped 31.33 points or 0.76 percent, to 4,069.29. Wal-Mart Stores Inc (WMT.N) shares fell 2.4 percent to $76.83. The Russell 2000’s move “either is a leading market indicator or it could be a one-off … and that’s yet to be determined,” said Adam Sarhan, chief executive of Sarhan Capital in New York. The CBOE volatility index .VIX rose 8.2 percent.

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Dollar Gains Against Euro After US Data And ECB Comments


On Monday, the United States dollar rose against the euro after it was signaled by the European Central Bank President Mario Draghi that the bank could ease monetary policy further, while strong U.S. retail sales data also boosted the dollar against the yen.

Dollar Gains Against Euro After US Data And ECB Comments

Draghi said in Washington that “a further strengthening of the exchange rate would require further stimulus.” Bank of France Chief Christian Noyer remarked, “The stronger the euro is, the more accommodative policy is needed.”

“A number of ECB officials are talking in more detail about unorthodox policies,” said Alan Ruskin, global head of G10 currency strategy at Deutsche Bank in New York. “All of that is raising expectations that we’re not that far from action.”

The statements marked the strongest signal provided by ECB yet that it could act for heading off further gains in the single currency. The single currency retreated around half a percent from close to 2014 highs against the U.S. dollar, but was still up from its low for the year of $1.3476, which it touched on February 3.

The dollar hit session highs against the euro, Japanese yen, and Swiss franc after the Commerce Department said retail sales increased 1.1 percent in March. The euro was last down 0.48 percent against the dollar at $1.3817. The U.S. dollar index .DXY, which measures the dollar against six major currencies, was last up 0.36 percent.

Bennenbroek of Wells Fargo said, “The longer the situation remains unsettled, the greater the chance that there could be some further sanctions that could impact the economy.” The potential of the United States and European Union to impose further sanctions against Russia has weighed on the ruble, he added.

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Onus On Europe And China After US Makes Recovery


Top financial policymakers of the world will descend on Washington with a debate on mind as to what is required to be performed for galvanizing economic growth.

Onus On Europe And China After US Makes Recovery

Europe has been urged by the International Monetary Fund to do more ahead of the IMF April 11-13 Spring gathering. IMF’s suggestion irked European Central Bank chief Mario Draghi who suggested the Fund should put out a wish list for the United States just before the next Federal Reserve policy meeting. However, the US is now firmly in recovery mode that was revealed by its monthly jobs report that showed hiring was robust in March.

Investors for China have been on the edge for a while after liquidity crunches and a first-ever domestic bond default. However, they have taken out some comfort from the fact that the worse things get the more likely it is the Chinese government will stimulate the economy.

“The U.S. economy is set to bounce back from the drags from weather and destocking. And China’s extremely weak start to the year should also give way to something a little better, as modest stimulus falls into place,” said Dominic Wilson, chief markets economist at Goldman.

The euro zone needs more monetary easing including via unconventional measures, said IMF head Christine Lagarde and added she is likely to be left waiting with inflation likely to pick up in April for technical reasons.

“Assuming the April inflation rate comes in higher, the discussion about quantitative easing (money printing to buy assets) is likely to subside,” said Michael Schubert, economist at Commerzbank in Frankfurt.

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